Grand Palladium Kantenah Resort & Spa


Facilities and Services

      • Pool section
      • Main Pool
      • El Secreto
      • El Rinconcito
      • La Isla
      • Kid's water park
    • Sports & Leisure
      • Entertainment
      • Facilities & Activities
      • Water sports
    • Room Service
    • MICE

    Pool section

    Enjoy six fabulous pools to cater for whatever you happen to be in the mood for: giant pools with a host of entertainment activities for splashing about with the family, relaxing kid-free pools, and a kid's water park where the little ones will have all the holiday fun they can take! All pools offer towel service and a full range of other services to make your holidays unforgettable.


    Main Pool

    Right between the facilities of the Grand Palladium Colonial and the Grand Palladium Kantenah Resort & Spa you'll find this family pool with unforgettable views of the Caribbean Sea and luscious greenery. Bordered by rows of sun loungers under sunshades, this pool offers every service you could need to have a truly wonderful day: a swim-up bar serving yummy cocktails and all sorts of drinks without leaving the water, semi-covered loungers for when you’re not going for a full-on dip, and entertainment activities run by our amazing team. Opening hours: Winter: 10 am to 6 pm Summer: 10 am to 8 pm


    El Secreto

    An oasis in paradise. An exclusive and intimate hydromassage pool for adults only, where you can soak and relax in the quiet all the way to midnight. Located in the Grand Palladium Colonial Resort & Spa, the El Secreto pool is surrounded by luscious greenery and offers a bar service where you can raise a glass to an incredible holiday in the best company. Opening hours: from 10 am to midnight


    El Rinconcito

    Temporarily closed


    Enjoy this small family pool located in the Grand Palladium Kantenah Resort & Spa with hydromassage and bar service, where the whole family can relax in an unrivalled setting. Bubbles, drinks and dips. Can you ask any more from your holidays? Opening hours: 10 am to 7 pm


    La Isla

    Situated beside the main pool at the Grand Palladium White Sand Resort & Spa, this pool brings you an experience for all the senses. Wonderful Caribbean views, drinks service and the unmistakeable sensation of being on an island in the middle of the sea. Opening hours: 10 am to 7 pm


    Kid's water park

    Adventures in the water, pirate games and lashings of fun in this amazing kid's water pool with sprays, sprinkles and all the slides. This lagoon style pool, with easy access for you to sit and splash about with your kids, is a safe and fun pool experience for water lovers of all ages. It's located beside the main pool at the Grand Palladium Kantenah and the Grand Palladium Colonial Resort & Spa and, like the main pool, it boasts a full bar serving drinks and snacks all day long. Opening hours: 9 a.m. - 6 p.m.



    A complete, daily program of sports activities and entertainment on the beach and at the pool.
    Activities and games at main pools and on the beach.
    Palapas for shade, beach loungers/sunbeds and towel service. Lifeguards: 9:00 am - 6:00 pm (according to schedule of summer-winter). Scenic pontoon boat with rides around the resort complex and the extensive lake located at the Grand Palladium White Sand Resort & Spa.
    Childrens animation throughout the day and shows and/or mini-disco at night.
    Shows and games every night in the theatres located at the Grand Palladium Colonial Grand Resort.
    Live music at the lobby.
    Some of the entertainment activities include: salsa and merengue classes, Spanish lessons, quizzes, pool, mini golf, ping-pong, basketball and tennis tournaments, horse shoes, Mexican games, kayak race, frisbee games and karaoke.


    Facilities & Activities

    Water Polo
    Mini golf
    BB Guns
    Rifle practice
    6 Tennis courts
    2 Paddle courts
    2 Badminton fields
    2 Basketball courts
    1 Soccer field (artificial turf) and 1 Indoor soccer court (artificial turf)
    3 Beach volleyball courts
    1 Multiuse field
    Participatory games
    2 Shuffleboards
    1 Shooting range for rifles
    1 Archery range


    Water sports

    Scuba Diving*
    Deep-sea Fishing*
    Pedal Boats
    Windsurf, sailboat and catamaran courses*
    Excusions*Information subject to change.
    *Additional charges.
    Guests enjoy free access to all services offered at the three Grand Palladium Resorts in the Mayan Riviera, except those located at TRS Yucatan Hotel.
    The hotel is not liable for services provided by third parties.


    Infinite Indulgence®

    The all-inclusive evolves beyond excellence. Enjoy your stay with Infinite Indulgence©. Services with no limits, to all our Guests. Please yourself, with no limits. This is what vacations are for, and this is our inspiration, offering you much more than an all-inclusive plan at Grand Palladium Hotels & Resorts and TRS Hotels.
    Feed your most exquisite cravings at our à la carte international restaurants.The thirst for good times, is satisfied with the finest spirits and drinks at every bar of the hotel. Share your joy, you have free Wi-Fi in all our facilities. Enjoy a relaxing day in our Spa & Wellness Center**, or have fun with any of our activities and shows.
    Guest can use any of the facilities located at our resort, except those located at TRS Hotels.
    ** Access to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellnesscenters will have a $50 USD fee per guest, per day for Grand Palladiumás guests.Our TRS Hotels guests and Palladium Travel Club members have their entrance included in their stay. Also there will be offers and special attentions towards our guests. Also, guests who purchase any of our spa treatments at Zentropia Palladium Spa & Wellness will be given free access to our hydrotherapy areas that day.


    Room Service

    Room service
    The Riviera Mayas Grand Palladium Kantenah Resort & Spa offers the highest quality room service included in your stay. Enjoy the intimacy, comfort and exclusivity of our extensive selection. Our room service includes starters, main dishes and desserts for all tastes. Salads, sandwiches and wraps are a great option as starters or for a lighter bite. Quesadillas, hamburgers, pizza and pasta are some of our main dishes. Give in to your sweet tooth with desserts such as fruit, brownies or crème caramel. Palladium Premium provides a final elegant touch with gourmet recommendations, wines and cigars at an additional charge.

    24-hour room service * charged at USD 15 per room and service.

    The service can be requested using telephone extension 8718



    Exotic and romantic weddings, vow renewal ceremonies, golden or silver wedding celebrations…Make the wedding of your dreams a reality, or enjoy the most passionate honeymoon at our majestic beachfront resort. Celebrate that special moment in our romantic cliff-top gazebo overlooking the sea, surrounded by palm trees and lush tropical gardens specially decorated for the occasion. The beautiful beach offers the perfect scenery or guests may even hold their ceremony in the spa, with classic columns in the background for an elegant event. Honeymoon couples can also enjoy other amenities such as a superior room upgrade (when available), a fruit basket, a bottle of rum and a romantic a la carte dinner. For more information about our special wedding, vow renewal or honeymoon packages, visit our website at www.palladiumweddings.com. We have different alternatives to meet your needs at a wide range of prices.



    The Grand Palladium Resorts in the Mayan Riviera have11 multi-purpose halls featuring all the technology and services you’ll need to celebrate your event. It also has a convention center with a total surface area of 505 m2 and maximum theater capacity of up to 600 people. Our modern facilities, advanced multimedia technology and a team of professional experts are available to successfully organize any type of event: meetings, incentives, conventions, etc. can be arranged in an exotic setting with careful attention to details. Complementing the halls, there are breathtaking gardens where you can also celebrate a wide array of activities, such as cocktails, receptions, etc. Contact our Contact our MICE team at mice@palladiumhotelgroup.com, they will be delighted to send you a customized proposal that fits your needs.

  • SPA

    • SPA

    Spa & Wellness

    Grand Palladium Riviera Maya features one of the most complete Spa & Wellness centers in the Mayan Riviera. In addition to offering exclusive and personalized services, the Zentropía Palladium Spa & Wellness also features an ample gymnasium with modern exercise equipment, jacuzzi, sauna and vapor baths that will fly you to a haven of tranquility and pleasure. Pamper yourself with a luxurious massage or choose amongst a great variety of beauty treatments (additional costs and previous reservation required). Information subject to change. All Spa services require advanced reservation, except for the gym. Children under 18 are not allowed in the Spa. Please ask the personnel of the centre regarding the duration of the services, availability and rates, as well as our special service packages. Guests can use all the facilities of TRS Yucatan Hotel. The hotel is not liable for services provided by third parties. 


    Access to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellnesscenters will have a $50 USD fee per guest, per day for Grand Palladium guests (except Palladium Travel Club members).

    *Additional charges.

    Services & Treatments

    Gymnasium with locker rooms, air conditioning
    Dry and wet sauna
    Vapor bath
    Eco-meditative cold bath*
    Relax area*
    Massages (Swedish, sports, reflexology, Vichy, couples massages, etc.)*
    Unisex hair salon*
    Facial and body treatments and exfoliations*
    Manicures and pedicures*
    Wide range of therapies*
    Open every day / Air conditioned / Adults-only area




    *Additional charges.

    **Access to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellnesscenters will have a $50 USD fee per guest, per day for Grand Palladium guests (except Palladium Travel Club members staying at Grand Palladium in Ambassador, Presidential and Signature categories). Also there will be offers and special attentions towards our guests. Also, guests who purchase any of our spa treatments at Zentropia Palladium Spa & Wellness will be given free access to our hydrotherapy areas that day.

      • Baby Club
      • Mini Club
      • Black & White Junior´s Club
      • RAGGS

    Baby Club

    Located in the Mini Club, our little ones from 1 to 4 years old will be able to play at their ease, both indoors and outdoors, thanks to our staff who are highly trained in caring for children of this age.  Open from 9:00 AM to 5:00 PM.


    Mini Club

    Open from 9:00 AM to 5:00 PM
    From the arts and craftroom to the video games and volleyball, the Mini Club has outdoor and indoor facilities so that children aged between 4/8 and 9/12 years can also enjoy their holidays in a magical setting. For those who want to learn, we offer an eco tour of the Resort to find out about the culture, flora and fauna of the area.


    Black & White Junior´s Club

    Teenagers tend to have very specific tastes and are also very demanding. This is why our Grand Palladium Resorts in Riviera Maya have an exclusive club just for teenagers aged between 13 and 19 years. Here they will find a video games lounge, pool tables, table football and even a disco twice a week!  Open from 4pm to 12pm




    The luxurious, all-inclusive Grand Palladium Kantenah Resort & Spa, located on the private Kantenah beach is a heaven for families. Enjoy exclusive facilities and activities, designed and planned so that everyone in the family can enjoy their vacation. The Raggs characters invite families here for a very special Palladium entertainment experience, where children come first. Play at Palladium with Raggs is an amazing program where the colorful, canine puppies entertain guests all throughout the resort. Whether they are singing by the pool, dancing in the lobbies, posing for photos at the beach or reading stories at the Mini-Club, fun is guaranteed.