Family Selection at Grand Palladium Costa Mujeres Resort & Spa

Facilities and Services


      • Family Boss

    Family Boss

    Adults aren’t the only ones that deserve to get pampered. And they certainly aren´t the ones in charge during the vacation. At Family Selection Costa Mujeres, children are always our top priority, offering a variety of special services, amenities and facilities made especially for kids.

    Kids can enjoy a fun environment at each of our 3 children’s clubs, perfect for making new friends and participating in different activities throughout the day, all while under the supervision of our expert staff. The hotel features an aquatic park for kids, along with various family friendly pools. In addition, our POP entertainment team provides live performances and games for the entire family, both on the beach and in the resort.

    Family Boss, a new guest classification within Family Selection, allows children to indulge in their vacations with:

    *Privileged services and premium amenities.
    *Exclusive facilities in Family Selection areas, such as a fun zone with video games, cooking classes and arts and crafts activities
    *Family Boss welcome kit for the little ones (Welcome Kits images are illustrative and include 3 items per child depending on availability).
    *A surprise bubble bath preparation with toys and amenities
    *Milk and cookies service before bedtime
    *A personalized mini bar
    *On demand video games in the room
    *Nanny or Family Butler extended service (on request and with additional cost)
    *Access to the kid´s clubs of Grand Palladium Costa Mujeres Resort & Spa, which include the Baby Club, Mini Club, and Junior Club


    Family Selection facilities

    Exclusives facilities:

    *Bar offering premium beverages
    *Living room with TV
    *Entertainment area with board games, computers, and video games Xbox One S. (If they are not available in the lounge, they are provided in the rooms upon request)


    *Swimming pool with waiter service
    *Solarium with Balinese beds and lounge chairs
    *Reserved area on the beach with waiter service
    *Bathrooms and outdoor area with terrace and garden


    Family Selection services

    Exclusive services:

    *À la carte breakfast, lunch and dinner, plus sweet and salty snacks provided throughout the day
    *Family Butler assistance during the entire stay
    *Priority reservations in restaurants
    *Special turn down courtesy for children, which includes cookies and milk before bed
    *Surprise preparation of the hydromassage tub and a special bubble bath with exclusive amenities and bath toys for the little ones
    *Pillow menu for adults
    *Enriching activities and à la carte entertainment workshops and classes for children, teenagers and adults
    *24-hour room service available
    *Personalized minibar
    *Family Butler extended service 
on request (with additional cost)
    *Unpacking and packing service
    *Sunscreen in pool and beach zones
    *Family Butler service in pool and beach zones
    *Family Boss welcome kit for the little ones (Welcome Kits images are illustrative and include 3 items per child depending on availability).


    Sports & Entertainment

    *Rafa Nadal Tennis Centre, offers professional tennis instruction for the entire family(*)
    *Aerobics, yoga, Zumba and Pilates
    *Night shows, children´s entertainment, and live music provided by our POP team
    *Billiards, ping-pong
    *Soccer, basketball, tennis, paddle, beach volleyball
    *Windsurfing, diving, catamaran, water polo, aqua volley, kayak, aqua-basket, aqua-gym
    *Deep sea fishing, diving(*)
    *2 pools in Grand Palladium Cost Mujeres Resort & Spa, 1 pool in Family Selection and a kid´s aquatic park

    (*) Extra charge

      • Baby Club
      • Mini Club
      • Junior Club

    Baby Club

    Families with babies aged between 1 and 4 years choosing Family Selection can enjoy the Baby Club facilities at the Grand Palladium Costa Mujeres Resort & Spa, located right beside the hotel's main pool. A space designed for the tiny tots to play and learn with activities that stimulate creativity, all under the watchful supervision of our team of professional carers. Decked out in colourful, padded surfaces for the utmost safety, there are tons of games and a nursery room with cradles for naptime slumbers, and a changing station too. Opening hours: from 9 a.m. to 5 p.m. Ages: 1 to 4 years old



    Mini Club

    Within the exclusive range of Family Selection services, we have a specially dedicated space for children aged between 4 and 12 years. Because when they're happy, you're happy. When they're holiday is a success, yours is too. Families choosing the Family Selection can enjoy access to the Mini Club facilities at the Grand Palladium Costa Mujeres Resort & Spa, located right beside the hotel's main pool. This fun space has indoor areas equipped with TV screens, video consoles and games, board games and all sorts of toys for the kiddos to have a blast. In the outdoor area, they can play on the swings and trampoline in the playground. As well as the games, they can enjoy an endless array of entertainment activities and creative craft workshops led by our professionals. Opening hours: from 9 am to 5 pm Ages: 4/8 to 9/12 years old


    Junior Club

    Teenagers have their own leisure area, where they can hang out and make new friends, dance, play video games and enjoy their holidays their own way. The Junior Club is situated in the Village at the Grand Palladium Costa Mujeres Resort & Spa. It's a club especially designed for teens aged between 13 and 19, with a pool table, flat-screen TVs, an awesome X-Box One area with consoles and video games, beanbags to lounge around on and even a band room with instruments so they can put together a band and get jamming. Opening hours: from 4 p.m. to 00 p.m. Ages: 13 to 19 years

  • SPA

    • SPA



    At Family Selection Costa Mujeres, you don´t have to go far to escape for pure relaxation. Get in touch with your body, mind and soul at Zentropia Palladium Spa & Wellness and find your perfect balance. Located at Grand Palladium Costa Mujeres Resort & Spa, guests will receive access (*with etra charge) to this luxury spa and all of its facilities. Enjoy cutting-edge esthetic treatments and exquisite massages, as well as a stunning thermal zone and chill-out area. Take a vacation from your vacation and give your body what it deserves.

    Guest will be able to enjoy a variety of services and facilities, which include:

    *Beauty services
    *Facial and body treatments
    *Water slides
    *Hot and cold water whirlpools
    *Relaxation area
    *“Eco meditative” cold bath
    *Hot Jacuzzi
    *Ice cabin
    *Steam room
    *Dry and moist sauna
    *Foot shower with stones
    *Cold Jacuzzi
    *Round Jacuzzi with gooseneck
    *Sensations shower
    *Lockers and dressing room

    *with etra charge