TRS Yucatan Hotel


Facilities and Services

    • POOLS
      • Pool section
      • Helios Pool
      • El Secreto
      • El Rinconcito
      • La Isla

    Pool section

    Enjoy six fabulous pools to cater for whatever you happen to be in the mood for: giant pools with a host of entertainment activities for splashing about with the family, relaxing kid-free pools, and a kid's water park where the little ones will have all the holiday fun they can take! All pools offer towel service and a full range of other services to make your holidays unforgettable.


    Helios Pool

    Craving a fresh margarita while taking a swim? Allow yourself to get carried away by the Coolest Pool in the World at Helios beach club in TRS Yucatan Hotel. Crystal clear water, plush sunbeds and waiter service to cater to your every need, not to mention the paradisiacal surroundings. Enjoy an exclusive zone for adults only, where you can cool off and relax without worries in the spectacular Riviera Maya. 


    El Secreto

    An oasis in paradise. An exclusive and intimate hydromassage pool for adults only, where you can soak and relax in the quiet all the way to midnight. Located in the Grand Palladium Colonial Resort & Spa, the El Secreto pool is surrounded by luscious greenery and offers a bar service where you can raise a glass to an incredible holiday in the best company. Opening hours: from 10 am to midnight



    El Rinconcito

    Temporarily closed


    Enjoy this small family pool located in the Grand Palladium Kantenah Resort & Spa with hydromassage and bar service, where the whole family can relax in an unrivalled setting. Bubbles, drinks and dips. Can you ask any more from your holidays? Opening hours: 10 am to 7 pm


    La Isla

    Situated beside the main pool at the Grand Palladium White Sand Resort & Spa, this pool brings you an experience for all the senses. Wonderful Caribbean views, drinks service and the unmistakeable sensation of being on an island in the middle of the sea. Opening hours: 10 am to 7 pm

  • SPA

    • SPA
      • Info
      • Services & treatments


    TRS Yucatan Hotel features one of the most complete Spa & Wellness centers in the Mayan Riviera. In addition to offering exclusive and personalized services, the Zentropía Palladium Spa & Wellness also features an ample gymnasium with modern exercise equipment, jacuzzi, sauna and vapor baths that will fly you to a haven of tranquility and pleasure. Pamper yourself with a luxurious massage or choose amongst a great variety of beauty treatments (additional costs and previous reservation required).


    As of January 1st. 2022 access to the hydrotherapy areas at Zentropia Palladium Spa & Wellness will cost $ 35 USD per person and service for TRS Yucatan Hotel guests (except Palladium Travel Club members).

    Information subject to change.
    All Spa services require advanced reservation, except for the gym.
    Children under 18 are not allowed in the Spa.
    Please ask the personnel of the centre regarding the duration of the services, availability and rates, as well as our special service packages.
    The hotel is not liable for services provided by third parties.
    *Additional charges.

    Services & treatments

    Gymnasium with locker rooms, air conditioning
    Dry and wet sauna
    Vapor bath
    Eco-meditative cold bath*
    Relax area*
    Massages (Swedish, sports, reflexology, Vichy, couple’s massages, etc.)*
    Unisex hair salon*
    Facial and body treatments and exfoliations*
    Manicures and pedicures*
    Wide range of therapies*
    Open every day / Air conditioned / Adults-only area



    Our Palladium Travel Club members have their entrance included in their stay. Also there will be offers and special attentions towards our guests. Also, guests who purchase any of our spa treatments at Zentropia Palladium Spa & Wellness will be given free access to our hydrotherapy areas that day.

    *Additional charges.

      • Info
      • Timetable
      • How to book
      • Terms and conditions
    • MICE


    The best things are always saved for when the sun goes down. Prepare your senses for this gastronomic and sensory experience, its time for Chic Cabaret & Restaurant.

    Dim lights, laughter, flirting and sensuality. Some things are shown, while others are known intuitively. A musical spectacle bursting with light, color and energy, where you will become part of the show and it will be a part of you forever.
    Travel through history and experience the shows of yesterday, where feathers, glitter and sensual choreographies will transport you from the Moulin Rouge in Paris to the old cabarets in Berlin.
    Enjoy a taste of pure excitement and a performance that will become an authentic experience, accompanying an exquisite cuisine in an evocative atmosphere that invades all 5 senses.



    Wednesday, Friday and Saturday

    Pre-show cocktail at 7:30 p.m

    Dinner show at 8:15 p.m. to 11 p.m.
    Post-show cocktail of 11 p.m. at 1:30 a.m.


    How to book

    TRS Yucatan Hotel clients
    TRS Yucatan Hotel clients have preferential booking in Chic Cabaret & Restaurant and should contact the Guest Service department of the hotel. A reservation fee of 45 USD per person will be required.

    Grand Palladium Hotels & Resorts clients

    Grand Palladium Kantenah Resort & Spa, Grand Palladium Colonial Resort & Spa y Grand Palladium White Sand Resort & Spa, should contact the Guest Service department of their hotel. Price at the hotel per adult is $ 145 USD.


    Clients from outside the resorts

    External clients that are not guests of the resorts are more than welcome at Chic Cabaret & Restaurant.

    To reserve, please contact our Call Center at +1 800 990 1234 or reserve through our social media networks. You may make your reservations through Facebook or Instagram.


    Terms and conditions

    *Dinner adults only. Limited availability.
    Includes pre and post-show cocktails with unlimited premium beverages and dinner-show.
    **For gentlemen, shirts or T-shirts with sleeves and long pants are required in Chic Cabaret & Restaurant.


    Weddings & Honeymoon

    Exotic and romantic weddings, vow renewal ceremonies, golden or silver wedding celebrations…Make the wedding of your dreams a reality, or enjoy the most passionate honeymoon at our majestic beachfront resort. Celebrate that special moment in our romantic gazebo overlooking the Caribbean Sea or in a private terrace surrounded by lush gardens specially decorated for the occasion. In case of rain, there’s also an interior room.

    For more information about our special wedding, vow renewal or honeymoon packages, visit our website at www.palladiumweddings.com. We have different alternatives to meet your needs at a wide range of prices.



    In all the Grand Palladium Resorts, we are committed to the efficient usage of natural resources, encouraging our staff, guests and suppliers to participate in our environmental policies. The use of biodegradable products, low energy lighting, recycling of solid residues and re-use of materials that can be utilized for other purposes are a fundamental part of our policy. In order to increase living standards in the area, we also promote the use of local products and foster eco-cultural actions and learning of sustainable development. The Grand Palladium Resorts in the Mayan Riviera have been awarded the Green Globe Award and the Kuoni Green Planet Award in recognition for their environmental policies. Amongst the environmentally friendly initiatives of the Resorts, there’s a water treatment plant with state-of-the-art reverse osmosis purification system which guarantees drinking quality of tab water. The offsite waste management includes waste separation and recycling (no waste water pumped into the ocean).


    Aqua Excursions

    TRS Yucatan Hotel and Aqua Excursions bring you the best in water activities inside and outside of the hotel!

    Visit our aquatic activities & dive center located on the hotel's beach in the Grand Palladium Colonial section right next to the 24-hour restaurant.
    There you will find the following activities (at an additional cost):

    •Diving (local reef, in the cenotes and in Cozumel)
    •Snorkel (with wild turtles, in the cenotes and in Cozumel)
    •PADI, NAUI, SSI y IANTD Diving Courses
    •Technical Diving Courses
    •Sport fishing
    •Luxury Yacht and Catamaran Rental (private)

    All these activities are for the whole family no matter what level of experience each member has. Diving courses are for people who have never dived before as well as for experienced divers looking to expand their diving skills.

    At the dive center you can also borrow snorkeling equipment (mask and snorkel) single and double kayaks, paddle surf boards, paddle boats, catamarans (14 ft hobbie cats) and windsurf boards at no extra cost.
    * These activities however require the signature by an adult for the responsibility and proper care of the equipment and you must leave your room key and a valid ID (passport, identity card or driver's license) and are returned at the end of your activity.

    Visit the Aqua Excursions website for more detailed information and special offers exclusively for our guests!




    The Grand Palladium Resorts in the Mayan Riviera have11 multi-purpose halls featuring all the technology and services you’ll need to celebrate your event. It also has a convention center with a total surface area of 505 m2 and maximum theater capacity of up to 600 people. Our modern facilities, advanced multimedia technology and a team of professional experts are available to successfully organize any type of event: meetings, incentives, conventions, etc. can be arranged in an exotic setting with careful attention to details. Complementing the halls, there are breathtaking gardens where you can also celebrate a wide array of activities, such as cocktails, receptions, etc. Contact our Contact our MICE team at mice@palladiumhotelgroup.com, they will be delighted to send you a customized proposal that fits your needs.

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