Do you have Rewards Points obtained through the purchase or upgrade of your membership, released for use according to your payment plan and currently valid?

Please remember that these points are available in your Palladium Rewards account linked to your PTC membership and are valid for 18 months from the date they are credited to your account.  

• Online:

Visit https://www.palladiumhotelgroup.com, log in to your Palladium Rewards account from the upper-right corner. Then select your hotel, stay dates, number of guests, and click “Book.” Choose your preferred room type and rate, and finally apply your points.  

• By phone:

You may also call the numbers listed below, which are available when hovering over the phone icon located in the upper-right corner of our website. When calling, select option 1, “For everything related to a reservation,” and then option 1 again.   

• USA (toll-free): +1 877 671 9869

• Germany (toll-free): +49 800 7236188

• Argentina: +54 (11) 5246 6353

• UK: +44 (20) 380 70 931

• Canada (toll-free): +1 877 287 0724

• Peru (toll-free): +51 800 78411

• Others: +52 984 873 4801

• Brazil: +55 (21) 40 420 227

• Mexico (toll-free): 800 836 7256

• Chile: +56 (2) 321 02 385

• Uruguay: +598 290 93 262

• Spain & Europe: +34 91 117 9480  

• By email:

You may also contact our Reservations Call Center at reservations@palladiumtravelclub.com.

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