Instructions on how to reset your password
We are pleased to share with you the instructions to set your password (if you have not already done so) on our website and access our booking engine and your online PTC account.
See more21 May 2025
Palladium Travel Club informs its members that, to fully enjoy the special benefits included in their membership, it is necessary to confirm their trip in advance.
In order to guarantee a personalized and seamless experience, members must notify their stay at least 14 days prior to the arrival date. This notification will allow the corresponding privileges to be correctly applied both to the primary member and to their authorized companions.
The process is simple: once the reservation is made, you must send an email to members.support@palladiumtravelclub.com, indicating the trip details and the names of the beneficiaries who will accompany you.
Omitting this step could limit the application of certain benefits during the stay. Therefore, Palladium Travel Club recommends that its members not overlook this detail in order to experience the VIP treatment that distinguishes the program.
We want each of our members to enjoy the premium benefits offered by the club. Advance communication is essential so that we can prepare everything necessary and make your stay even more memorable.
For more information, please contact the Member Services team via the email address above.
We are pleased to share with you the instructions to set your password (if you have not already done so) on our website and access our booking engine and your online PTC account.
See more
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