Instructions on how to reset your password
We are pleased to share with you the instructions to set your password (if you have not already done so) on our website and access our booking engine and your online PTC account.
See more
Category: Announcements
Room Service
18 mar 2025
At Palladium Travel Club, we continue to elevate our members' experience with an update to our exclusive Room Service, designed to provide comfort and dining delight in the privacy of your suite.
Members with Exit, Jr Plus, Governor and Governor Plus memberships can access the service for a fee of $18 USD per service, while Ambassador members staying in Ambassador suites at Grand Palladium, TRS or Family Selection are exempt from this charge. In addition, Presidential Ambassador, Presidential Signature and Presidential Signature members enjoy 24-hour room service free of charge, allowing them to enjoy exquisite dishes and snacks at any time of the day or night, without interruptions.
On the other hand, this experience is included when staying at Grand Palladium Select Costa Mujeres, only with an extra charge outside the hours of 11:00am to 10:30pm.
If you would like more information, our operations team at the destination will be happy to assist you. Let yourself be pampered and experience unlimited luxury with Palladium Travel Club.
Related publications
How to Book Your Special Weeks
Your Special Weeks can be free all-inclusive weeks, 10x1 weeks, or weeks with special rates known as “Special Discounted Weeks.”
See more
Grand Palladium Colonial Resort & Spa
Starting January 2026, Grand Palladium Colonial Resort & Spa will offer different services and facilities from those previously available.
See more
How to book using your Rewards Points
Do you have Rewards Points obtained through the purchase or upgrade of your membership, released for use according to your payment plan and currently valid?
See more
How to book your Palladium Nights
Enjoy your Palladium Nights with exclusive preferential rates for our Members and book them through any of the following three channels:
See more
The grand palladium select collection
Grand Palladium Select Collection is a collection of handpicked hotels that represent a new level
See more
Hanging out with Nareeza Yusuf
We met up with Nareeza at one of her favorite spots, Hunter’s Point South Park in New York City, to get a glimpse of her unique perspective on the city.
See more
Your Travel Experience with Palladium Travel Club Is Evolving: Discover w2m-bdx
We are pleased to share important information regarding our transportation services. As part of our mission to provide exceptional experiences in every detail of your journey, we would like to inform you about the evolution of our transportation provider.
See more
Discover the Advantages and Privileges of Being a Palladium Travel Club Member
At Palladium Travel Club, we believe in making every stay unforgettable, ensuring you feel right at home at all our resorts.
See more
Member Events in 2025!
As we move through 2024, we are thrilled to offer you an exclusive opportunity to plan ahead for 2025 with our special Events + Double Palladium Money offer, valid until Monday, August 19.
See more
